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USUALLY IT IS A BROKEN SWIVEL TILT MECHANISM THAT CAUSES YOUR CHAIR TO ROCK FROM SIDE TO SIDE BUT THE PLASTIC INSERT MAY BE BROKEN AS WELL. CLICK ON THE YouTube ICON IN THE UPPER RIGHT HAND CORNER OF OUR WEBSITE TO SEE A DEMONSTRATION OF HOW TO REMOVE THE CHAIR BUCKET. We carry swivel tilt mechanisms and plastic inserts for Chromcraft, Douglas and Tempo chairs which may fit some other brands.

You must remove the bucket (top part) of your chair from the base (bottom) to determine what is wrong with your chair. Click on the YouTube icon in the upper right hand corner of our website to see a demonstration of how to remove the chair bucket. Using a screwdriver, remove the four screws holding the swivel tilt mechanism to the bucket of the chair. Turn the base upside down holding the legs with the casters facing you. Place the mechanism flat on the floor. Step on the sides of the mechanism and carefully jerk the base toward you exercising caution. If this does not work call us for other suggestions.

After the parts are separated, check to see if the metal rod protruding from the mechanism can be moved from side to side. If it moves it is broken and must be replaced. Also if the plastic insert (in the chair base) comes out with the mechanism or is cracked or broken it needs to be replaced as well.

YOU MUST MEASURE YOUR CURRENT INSERT TO MAKE SURE YOU ARE BUYING THE CORRECT PRODUCT. THE PICTURES MAY LOOK LIKE YOUR INSERT BUT THE MEASUREMENTS ARE DIFFERENT. THESE INSERTS MAY FIT OTHER BRANDS OF CHAIRS MEASURE CAREFULLY AND CALL US BEFORE ORDERING.

CHROMCRAFT PLASTIC INSERTS MEASURE 2 IN DIAMETER ACROSS THE TOP. THE BASE OPENING THEY FIT INTO MEASURES 1 7/8 INSIDE DIAMETER.

DOUGLAS PLASTIC INSERTS COME IN TWO DIFFERENT SIZES.

SMALL DOUGLAS INSERT MEASURES close to 1 3/4" across top actual inside diameter of base it fits in is 1 5/8.

LARGE DOUGLAS INSERT MEASURES close to 2 1/4 inside diameter of base it fits in is 2 1/16. This is a heavy duty insert and will not look like the insert you currently have.

CALL 866 201 1179 FOR ANY QUESTIONS

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